question

Paul B avatar image
Paul B asked

The remote VE Config seems to have stopped working

the remote VE config seems to have stopped working for all my sites

is anyone else having this issue ???

1612432905329.png

VEConfigure 3
1612432905329.png (33.7 KiB)
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Stefanie (Victron Energy Staff) avatar image Stefanie (Victron Energy Staff) ♦♦ commented ·

It's working for me.

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6 Answers
Teun Lassche avatar image
Teun Lassche answered ·

Hi all,


I'm glad to announce that this problem is fixed!


Sorry for the inconvenience and thanks for reporting

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JohnC avatar image JohnC ♦ commented ·

Yes it's fixed. Thank you Teun, you're a gem.


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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Just tested and worked for me.

Try a different computer with a different internet connection to see if that helps to isolate the issue for further troubleshooting.

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llubi avatar image
llubi answered ·

I also had this problem, finally rebooting the Cerbo and the computer and changing form firefox to Edge made it possible again.

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JohnC avatar image
JohnC answered ·

This also applies for the VE.Direct firmware update. I use FF too, but a change to Edge fixed it. FF is normally very reliable, has Victron done something?..

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Paul B avatar image
Paul B answered ·

I am using Firefox I tried this last night at home and again this morning using firefox and could not download the file

HOWEVER on changing to internet explorer I could download the sites.

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Teun Lassche avatar image
Teun Lassche answered ·

Hi,


We are aware of an issue with the most recent firefox versions and are working towards a fix. For now a workaround is:


- enter about:config in the URL bar in firefox

- search for websockets

- set 'network.http.spdy.websockets' from true to false

- reload VRM

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