question

jorg avatar image
jorg asked

MPPT Control display - showing incorrect History record

My History record the same value every day so get the same values from day 1 till the end although is charging and as well during the day 0 value are changing.

anyone experience such issue and what the best to correct it


cheers

Jorg

MPPT Control display
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

Can you make some screenshots of you settings, the history and live data s?

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4 Answers
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi jorg,

A firmware update of the MPPT Control is required to fix this issue.

The firmware can be updated by either of the following methods:

Kind regards,

Thiemo van Engelen

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jorg avatar image jorg commented ·

Dear Thiemo,


Thanks for your prompt reply and assistance


Kind regards,

Jorg

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Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @jorg,

Can you please provide the firmware versions of both the SmartSolar and the MPPT Control? I suspect that they are not running the latest version, which might explain this issue. To verify this, please disconnect the MPPT Control and reconnect it. I can be that the history is then updated to the values of that moment.

Kind regards,

Thiemo van Engelen


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jorg avatar image jorg commented ·

Dear Thiemo,


Thanks for your prompt reply, my version is 1.16


regards,

Jorg

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Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ jorg commented ·

Hi jorg,

What is the software version of the MPPT Control?

Kind regards,

Thiemo van Engelen

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jorg avatar image jorg commented ·

Dear Thiemo,

I disconnected the controller now the history data changed the usual repeated datas is now on the last date (date 2) and different data appear on old one (date 1)

I disconnected two day ago as you say the History cam back now have the same issue again

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jorg avatar image
jorg answered ·

Dear Thiemo,


Thanks for your prompt reply, my version is 1.16


regards,

Jorg



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jorg avatar image
jorg answered ·

Dear Thiemo,


MTTP controller version is 1.00


regards,

Jorg

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