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el-hadji-daouda-ndoye avatar image
el-hadji-daouda-ndoye asked

Bonsoir mon Venus GX ne voit pas le modem LTE 4G. Merci pour votre aide

Venus GX - VGX
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Thierry Cortassa (Victron Energy Staff) avatar image
Thierry Cortassa (Victron Energy Staff) answered ·

bonjour

il y a t'il un voyant d'allumé sur le modem ?

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el-hadji-daouda-ndoye avatar image
el-hadji-daouda-ndoye answered ·

le led bleu clignote

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Thierry Cortassa (Victron Energy Staff) answered ·

dans l'ongle GSM rien n'apparait ?

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el-hadji-daouda-ndoye avatar image
el-hadji-daouda-ndoye answered ·

'Aucun modem GSM connecte"

A votre disposition

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Thierry Cortassa (Victron Energy Staff) avatar image
Thierry Cortassa (Victron Energy Staff) answered ·

avez vous essayé de changé de port usb?

si non j'ai eu une fois a redémarrer pour relancer l'usb ?

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el-hadji-daouda-ndoye answered ·

on a essaye sur les deux port. on a meme eteint le Venux et le redemarrer. Toujours le meme resultat

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Thierry Cortassa (Victron Energy Staff) answered ·

quel est la version firmware du venus ?

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el-hadji-daouda-ndoye answered ·

bonjour

la version du firmware du Venus est 2.5

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Thierry Cortassa (Victron Energy Staff) avatar image
Thierry Cortassa (Victron Energy Staff) answered ·

le modem 4g lte étant récent possible qu'il ne soit as pris en compte par cette version .

essayez de mettre a jour avec la version 2.60

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