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info-4 asked

conflicting meter readings


We inst626b65e1-5f32-47a3-bf30-70a3d582e903.jpginalled a smart meter at the main incomer on a 3 phase supply. We only have one Multi on L1, but client want to see usage over all 3 phases. Now the readings sometimes does not add up as per attached pictures


L1 uses 798W of energy but does not show from where...

Energy Meter
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Paul B avatar image Paul B commented ·

what is the Remote control screen showing is it the same as It could be a delay in the updating of the VRM data fields, also look under settings and select the multi and see what the readings are there as well

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Paul B answered ·

Answered by info-4


I unplugged the 3 ph meter from the Venus, and that sorted out the confusion. It looks like the Venus cannot process 3 ph info it you only use 1 phase on the Multi.

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