question

andrer avatar image
andrer asked

blue power control "no connection"

The blue power control doesn't "see" the multiplus anymore. I am using the EasySolar 48V which includes the color control.

Used to work, not anymore.

On the blue power control it say's: "no connection"

I checked already:

- power is OK

- tried another RJ45 cable

- jumpers are set correct (J2)

- correct Bus is used (VE.Bus on the blue power control connencted to the color control VE.Bus)

- color control firmware is the newest: V2.6

- multiplus firmware is the newest: 430

What can I do? Thanks for your help!

BluetoothVE.Busblue power panel
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

I can't help you with your problem because I never used the Blue Power Control but 430 is not the latest FW for the Multi.
The latest (released a few weeks ago) is 478.
To update the FW you will need a MK3 interface.

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2 Answers
evm avatar image
evm answered ·

Hi Andrer, In my case the BPP stopped working and never did start working again. Being a new unit I was able to get a replacement from the vendor I bought it from under warranty. I sold the replacement unit and switched over to a Color Control GX and later a Venus GX. I am upgrading again to a Cerbo (the cerbo arrived today!) So the Venus will go on ebay once I switch over.


I liked the BPP because you could set most parameters from it but it just appeared to be a lightweight engineering wise in terms of robustness.


Regards, evm

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andrer avatar image andrer commented ·

Hello evm, thanks for your update! I definitely will send it back for repair or replacement. But I'm not sure if I want to install such an unreliable device again and might go with another solution too. Anyways, have fun with your new Cerbo ;-) Best health and regards from Switzerland


oh, and for anybody else who cares: I bought the "overpriced" MK3 Interface adapter in order to update the MultiPlus' firmware. And no, it didn't help with the blue power control either.

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michelg answered ·

Hi Andrer !

I will suggest to disconnect everything which is powered from your battery bank & from any other form of external power in your setup for a few minutes. It will perform a reset to all the electronic devices, without losing the configuration, but when reconnecting, start from the battery bank to easysolar, and then the rest of Victron Devices.

I hope the reset will help to restore the communication's line between them.

Michel

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andrer avatar image andrer commented ·

Hello Michel, thank you a lot for your advice! Stupid me that I didn't think of that myselfe. But done now and unfortunately, it didn't help with the connection either :-(

It's weard, it used to work, but not anymore. I don't use that blue power control often, so I don't know what I did before it stopped working. However, I've ordered that overpriced MK3-USB adapter to update the FW which I wanted to do anyways...

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Related Resources

Additional resources still need to be added for this topic

VictronConnect bluetooth troubleshooting guide

What is VE.Bus?