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Thomas Haus avatar image
Thomas Haus asked

VictronConnect says other device connected, Victron Mppt

Hi all,

the victron app tells me always that the MPPT is already conencted to anoterh device. I was connected before with my phone und my phone made a restart.

I read already that i could cut the power and the PV from the MPPT. But this is no option for me because my dealer installed the MPPT in a way that i have to uninstall some furniture in my motorhome. Does anyone has another idea?

Flightmode, uninstalled and reinstalled, all is done, helps not.

MPPT SmartSolarVictronConnect
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hummingbear avatar image hummingbear commented ·

Try connecting to the MPPT with a different device (i.e. your laptop or another phone) and see if that works.

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Thomas Haus avatar image Thomas Haus hummingbear commented ·

i tried this from another phone, same happens again

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1 Answer
michelg avatar image
michelg answered ·

Hi Thomas, eventually you could proceed at night, no power from the PV and just disconnect your battery. Wait a few seconds, and then reconnect the battery, it should fix the issue.

Michel

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Thomas Haus avatar image Thomas Haus commented ·

Thanks a lot, i try this, hope i can read the cables for the battery at the MPPT. I have only a few centimeters for the screwdriver. No idea why there is no power off or reset button on the device for such errors

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