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Guy Stewart (Victron Community Manager) avatar image

I've lost my Victron Online Training Certificates, how do I download them again?

What do I do if my computer crashes, emails are lost, or I can't find my Victron Online Training Certificates?

training
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3 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

A record of the certificates you have earned are kept on the training server.

You can download them by following these steps:

how-to-download-training-certificates.gif


5 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

@Guy Stewart (Victron Community Manager),

At some point I started trainings in English language. Now that other languages available, I would like to continue in my native language. Unfortunately the results (All, Active, Completed) are not synchronised, thus certificates not available in my language.

Can this be fixed?

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mark-pattenden avatar image mark-pattenden commented ·
Hi Guy I’m new here and I have completed a couple of courses but can not download them. I have taken the test a few times to see if that made a difference but it doesn’t. Any help please
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abrahampicazorodriguez avatar image abrahampicazorodriguez commented ·

Hi Guy, Abraham Speaking. i am having the same issue with the training part some exams does let me to get the PDF certificate. But others not. I have done 3 times 3 diferents exams and it does not let me go thrught, once its offers me to donwload de PDF certificate.

When i click to download the certificate,it warn me up with this link https://www.onlineexambuilder.com/index.php?r=site/.


they want me to buy its management on your exmas...


Is it any way of solving this.i was quite motivated to the hole traning course


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joeccv avatar image
joeccv answered ·

Guy, the Download Certificate link does not seem to work now. How can I get my certificates? I just get a page that says Something Went Wrong on easy LMS.

4 comments
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Hi @JoeCCV,

Thanks for posting, I'll look into it.

The method has changed too, but that's another issues, I will come back to update this post when its back online.

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Hi @JoeCCV,

The ticket for this is still open, hopefully resolved soon :(

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joeccv avatar image joeccv Guy Stewart (Victron Community Manager) ♦♦ commented ·
Thanks, hopefully it is resolved soon!
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Trevor Bird avatar image Trevor Bird Guy Stewart (Victron Community Manager) ♦♦ commented ·
Many thanks for the information...I would be keen to know about this too...
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elias-maida avatar image
elias-maida answered ·

Hello,

I lost my certificates, I am trying to download them again but I am failing to download them.screenshot-2021-07-21-at-112828.png


Regards


Elias Maida


2 comments
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Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Hi @Elias Maida,

Indeed there is currently a bug with the server, It has been able to be reproduced by the dev team and I am still waiting to hear back for an update or resolution.

Apologies.

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elias-maida avatar image elias-maida Guy Stewart (Victron Community Manager) ♦♦ commented ·
Ok thanks for the update.



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