so im trying to get my vrm on my cerbo gx to work and when i add it it just comes up with sending an email and will i dont get anythink
asked
Trying to add Cerbo GX to VRM - (fixed)
For other readers:
the issue was the Cerbo not being updated to VenusOS 2.60
In v2.60 there is a fix for double VRM id's, and thus after updating to v2.60 the VRM id shown in the menu is the one to use (usually the wifi-MAC address).
Your Cerbo GX has already been added to VRM and assigned to another user.
Please contact the place you purchased it from and they should be able to help you (as it is most likely they who registered it first).
@dbond_007, @Guy Stewart (Victron Community Manager)
I suspect it was one of the serials that was duplicated on multiple Cerbo as this device was definitely BNIB. Firmware update should have fixed it?
Perhaps, but should still work.
What is the VRM ID - use the 'Viewable by...' feature to make it a private reply
VRM team asked me to confirm that the Cerbo is running the current latest firmware version 2.60?
