Hi Victron team.. DPA Solar has a number of customer/installers with their systems on VRM. One off-grid 8kVA Quattro, BYD, Fronius,MPPT etc and had been running well. About a week ago the Fronius was lost off the CCGX and reporting of load is no longer all shown on the CCGX. The installer reported that several days before he had reconfigured the MPPT ve direct USB cable because of length and or some other reason, which may or may not be related.
As we're going through trouble shooting steps, our question to you is - Is it safe to remotely Reboot the CCGX or is there a risk that the BYD comms could be lost etc and the system may shut down?
Thanks
David