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michael-neumann avatar image
michael-neumann asked

is it possible to change the vrm portal id on a color control?

VRM
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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

No,

The VRM Portal ID is fixed and permanent.

It is possible to move that data to another installation (replacing a failed unit), and to clear all data associated with that ID (reselling) though.

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paulb avatar image paulb commented ·
Thank you Guy. And how to do that?


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michael-neumann avatar image
michael-neumann answered ·

The problem i have, is that i don´t get the email to confirm my account to my installation


Is ist possbile that Victron search my VRM ID an delete it or change the receiver email adress?


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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·

Yes, this is possible - please see this answer for what is required.

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