7 days ago GX display on my EasySolar-II GX froze.
I did the on/off "procedure" and it came back but there was a error #10 as a result.
Is there a way to reset GX display wthout havig to reset the whole unit?
If it is possible, can you please leave the EasySolar-II GX in the display screen frozen state?
I will ask someone to look into it, perhaps we can get the problem itself fixed.
@Guy Stewart (Victron Community Manager)
Ups.
30 minutes ago I pressed a reset on my EasySolar-II GX and the GX was reset back to working order.
If it freezes again I will leave it be, and let you know here that it is frozen again.
I noticed that the last freeze happened when system switched to inverter mode for some reason. On the frozen screen I could see message "AC disconnected".
Regards,
Marek
Yes, please, next time it freezes, leave it and post back into this question.
If you can RECREATE the issue with the exact steps needed to lead the condition, that would be 100x more valuable to the developers to quickly find and fix it.
Hi
Please keep in the loop as i have just installed a Easysolar GX2 in a off grid system, mission critical with genset backup and bypass switch, if any issues arise with the inverter.
PN: PMP482307010
SN: HQ20043519S
HW rev 03
Regards
Rob D
NZ
@Guy Stewart (Victron Community Manager)
As promised.
Today, again display on my EasySolar-II GX is frozen.
Because my system is in separate building, I installed a IP camera to see if the display is frozen.
Unfortunately all day today I was very busy and only now I looked at the screen.
So, the display got frozen between 9AM and 10PM today (20.10.2020).
The most probable culprit is one of the two moments when system switched to inverter mode at around 20:33 and at 20:46 today.
In the past, freezes happened also around similar instances.
I will leave my EasySolar in the frozen display state as promised.
Please let mi know what you find.
Regards,
Marek
Thanks for the report, I have asked the developers to investigate.
Please leave it like this as long as possible. I’ll (or someone else) will get back to you.
Hey @MarekP, thanks! Guy informed me, and an R&D engineer will look into it tomorrow morning european time. I hope you can leave it in this state until (at least :) ) then.
