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I recently bought a GX 50 touch and Cerbo GX.
The GX 50 touch screen won't respond to touch inputs. I can adjust the screen display and settings using the VRM portal and it displays correct data but I'm unable to interface with the GX touch without using another device to access the VRM portal.
Am i missing a setting somewhere to enable the screen?
Want version firmware are you running? Have you updated it to a version greater than 2.57. The notification of release for 2.57 does mention fixing an issue with the touch screen hanging.
See point 2 in this article.
https://www.victronenergy.com/blog/2020/07/13/venus-os-v2-57-cerbo-gx/
GX Touch display freezing up – solved
There was an issue that could cause the GX Touch display to freeze. The issue has been found and solved in this new version.
I am having the same issue with mine. Were you ever able to fix this?
Same issue here... ☹️
I had the same problem. Updating the Gx device to the latest firmware and rebooting with the touch50 connected resolved it.
I had the same issue. I pulled power on Cebo GX, added power back, and then the screen started working properly.
Hi there,
I have the same problem on my GX 70 touch...Updated the firmware to v2.92. My problem is that it's kind of glitchy, slow response time, not the fastest touch screen, is this normal?
Also my arrow button (back) does not work!!! This is really frustrating because I have to hit MENU every time I want to go back, and it brings me back to the main menu, is this normal that only the arrow doesn't work? I also don't have the function with the display and language...
I'm worried that my touch screen is partially not working, although that really does not make sense...could it be the cerbo gx harware problem?
I am having a similar issue. Brand new Cerbo (connected to the Internet) and GX Touch 70. The Touch 70 was unresponsive to touch right out of the box. However, when I go to the remote console through VRM the Touch 70 displays the remote console screen. I can use the buttons on the remote console (running on my phone, but responding very slowly) to make changes via the Touch 70 screen (which happen immediately). In other words, the Touch 70 is mimicking the remote console - it even shows approximately the same real estate as the remote console (about 2/3 of the screen). Is there an issue or is there a setting that I have incorrect? I upgraded the firmware (3.14 IIRC) and have re-booted the Cerbo several times, both with and without the Touch 70 connected (every re-boot it comes up with the last screen that was on the remote console and never responds to touch). Kind of at a loss where to go from here.....
I am having the exact same problem as talborlaw with my brand new touch 50 screen not turning on. I get a flash on the screen when I apply power, then just a blank screen. I also can connect remotely with my phone.
Has anyone solved for this yet?
