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coastalelectrical avatar image
coastalelectrical asked

Why is my MultiPlus 2 switching off when grid is connected

  1. My Multiplus 2 switches off after a few seconds after grid has returned then it keeps on switching off
  2. When it's in inverter mode it works 100% no switching off

I even disconnected all the load and it still does the same


MultiPlus Quattro Inverter Charger
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Alexandra avatar image Alexandra ♦ commented ·

@coastal.electrical@yahoo.com

Do you have a smart or managed battery on the system?

Sometimes the bms shuts down when there is a change to grid when charging from grid is initiated.

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Hi @coastal.electrical@yahoo.com

Do you have a GX device?

That should provide more information about the fault. A very common cause is when the AC wiring is not correct. For example there might be a neutral connection made that is bridged between the AC input and the AC output that bypasses the Multi, so it fails the relay check - this is called Error 8 or Error 11.

Could be other things too, but not easy to say without more information from the system, such as LED light behaviour, VRM alarm record, or GX device notifications.

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