question

carlossilva05 avatar image
carlossilva05 asked

"Not in phase" message on VEConfigure Monitor

Dear Community,


We are having trouble with our virtual switch "Ignore AC Option" in our 3 phase system. We just recognized a text dipslaying "not in phase" as it can be seen on the attached image regarding de VEConfigure Monitor. Any idea what does this mean?


Thank you.


Carlos

MultiPlus Quattro Inverter ChargerVEConfigure 33 phasevirtual switch
unnamed.jpg (2.7 MiB)
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dischargetommy avatar image dischargetommy commented ·
Hi,

I have the same Problem. No wrong phaserotation.

However, i Have the assumption that it is due to the cos Phi.

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dischargetommy avatar image dischargetommy commented ·

You could try something -> deactivate the UPS-funktion (grid) and activate on Charger the weak AC input

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2 Answers
Paul B avatar image
Paul B answered ·

I guess would be that your phase rotation is not correct make sure that L1 is l1 and l2 is l2 and l3 is l3 on your incoming lines

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carlossilva05 avatar image carlossilva05 commented ·

Hi Paul, Thank you for replying.


We checked this by connecting a 3 phase motor and also did some checks with an oscilloscope and looks OK. This "Not in phase" text keeps appearing, also we experience occasional "Phase rotation warning"... when the Virtual Switch Ignore AC option connects the grid, does it need AC In and AC out to be in phase?

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ carlossilva05 commented ·

Hi @carlossilva05

either the 3 phases are not correctly wired, or the inverters are not correctly programmed (phases swapped), just swap two phases on the input and see if it works.

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mblowes avatar image
mblowes answered ·

Actually I think you get this message when you are self consuming.. I'm doing a similar thing.. ignore AC input.. self consume and only connect AC in when load or low battery voltage.. when not charging I get the not in phase message.. when charging , it disappears..

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