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bathnm avatar image
bathnm asked

Victron Connect (Mac OS) and Smart Batteries

I have 4 x 12,8/200 Smart batteries, a charger and smart battery protect. I can connect via bluetooth to all the devices from my iPhone, however from my Mac I can only connect to the charger and smart battery protect, when IU try and connect to the batteries, it sits at 20% connected.


Anyone have any ideas.

Lithium BatteryVictronConnect
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1 Answer
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Were you able to connect to the batteries at least once using the Mac or were you never able to connect? If you were able to connect at least once, please remove the pairing information for the batteries and try again.

If you were never able to connect, you could try to reset the MacOs bluetooth module:
https://www.macrumors.com/how-to/reset-mac-bluetooth-module/


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bathnm avatar image bathnm commented ·

Will try this when I am next with the batteries. Have managed to connect OK with my iPhone and iPad. Never with my MAC.

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Stefanie (Victron Energy Staff) avatar image Stefanie (Victron Energy Staff) ♦♦ commented ·

I had quite similar issues. Didn't know about mac bluetooth reset, but it cured all the different problems I had with VC macOS...temporarily.
FYI: this method requires a macOS restart, at least for me.

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