Hey Guys,
I can´t connect to my Multiplus 12/1200/50 I followed the instruction of the victron videoI found here, https://www.youtube.com/watch?v=6lH3mF2cVaY&t=6s I tried using both a mac and a win 10 laptop, both with the same result, that the Victron connect or VEConfig app won´t go beyond the point “fetching data from VE-Bus” and then times out. I double checked the drivers in windows and COM port 7 uses FTDI driveres I also tried the VE Config app with “auto detect port” and manualy selected both com3 and COM7” with the same result that it can´t connect. If I go to force connect it times out as well.
If I use a Color Control on the VE-Bus port the Multiplus is recognized but I can´t really change any setting or setup an ECC.
From the Color Control I see the following firmware details of the Multiplus.
Productcode:2662
Fimrware 416
Device Instanz: 257
VE.BUS Version: 2662416
MK2 Device MK3
MK2 version 1170207
Any help on how to properly connect would be very much appreciated!
Thanks for your support.