question

e-box avatar image
e-box asked

VRM display problems

Hello, since a few weeks I experience on VRM (on the PC) some display problems:

1. The complete site is reloading from time time.

2. In the Advanced tab: when zooming into a graph, the zoom is automatically reset after a short time (not handy for analyzing...)

This happens when I launch VRM via Firefox, Chrome or IE (on both Win7 and Win10).

Is this a known issue?

VRM
1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ben avatar image ben ♦ commented ·

I've been seeing this issue as well. I've resorted to taking screenshots of the graphs after zooming in, so I can look at them for more than a few seconds.

0 Likes 0 ·
2 Answers
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi, E-Box, welcome! I’m quite sure that this is abug (which will very soon be fixed). I’ll check and let you know.

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·

One update: reloading from time to time is normal: that happens when a new version is deployed.


The other two are being worked on; known bug.

0 Likes 0 ·
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

1. Complete site reloading from time to time is normal. It happens when we deploy a new version. See also:

https://www.victronenergy.com/live/vrm_portal:change_log


2. Was a bug; fixed now. Might take an hour before deployed.


Thanks for the consise and accurate report!

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

e-box avatar image e-box commented ·

Great! It works now.

Thanks for solving!

0 Likes 0 ·