question

johannes-cronje avatar image
johannes-cronje asked

VRM ERROR: Cannot access information [SOLVED]

Good Day , @Daniël Boekel (Victron Energy Staff)

I am getting this error on VRM , on all my sites , is this a fault on my side or VRM ?




Regards

remote console
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johannes-cronje avatar image johannes-cronje commented ·

Apologies the snap shot disappeared , I am trying again

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4 Answers
JohnC avatar image
JohnC answered ·

@Johannes Cronje

VRM must be down. I get that too.

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nickdb avatar image
nickdb answered ·

Victron have let a certificate expire which is preventing the data displaying. Pretty basic IT error. Whoopsie.

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mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

There is an issue and we are looking into it. I’ll post here once I know more information.


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johannes-cronje avatar image johannes-cronje commented ·

Appreciate it Thanks

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mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi all, issue is solved. VRM works again. In case you are still having issues, please put in a comment, we’ll be monitoring this thread.


thank you again for reporting!

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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·

Ps @Johannes Cronje I took the liberty to self accept this answer to push it to the top & modify the title of your post. Hope thats ok!

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johannes-cronje avatar image johannes-cronje mvader (Victron Energy) ♦♦ commented ·

All good thanks Matthis.. Just checked all as working 100%.


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