Your browser does not support HTML5 video.What does this error means. Happens after connecting to AC. See attached video.
asked
Blue Smart IP22 12/30 (3) - Error LED
My first thought was, the LEDs are blinking in a pattern when you connect with a Bluetooth device.
After watching your video this looks like a broken charger.
Are the LEDs blinking as long as the charger is connected to AC?
Does the charger work, except for blinking LEDs?
Can you still connect witch Victron Connect App via Bluetooth to the charger?
Regards,
Markus
Hi Markus, thanks for your answer!
The led blinking stays the whole time till disconnecting from AC.
Connecting per Bluetooth is possible but the charger does not start charging.
A strange thing is, that if I disconnect and connect the AC plug a few times, charging works after a tries. Sometimes 5 tries, sometimes 10 tries.
The charger was already sent to a victron sales partner, who checked the charger itself and says, that the charger is ok.
But he couldn't explain me the meaning of the error code/flashing LEDs.
Maybe it's something of my installation, but if I don't know the meaning of the error I will never find the root causeð
I have a client with a same problem as per the video. Kindly asking if it was resolved or was the Battery Charger faulty?
My Dealer checked it and told me the charger ist ok. I still have the problem and a electrician checked the installation, which is ok as well. I still think the charger is defect and has a problem with the software. Maybe with the bootloader. Victron does not want to help. I still reconnect the charger a view times until it's working like it should. If you find a solution please tell me!
If it is a Smart charger just use VictronConnect to connect with the charger and it will tell you what is the problem.
But if I remember correctly that blinking means you have a short circuit on the output.
What happens if you disconnect the DC wires?
Hello. Open VictronConnect App on my phone. The Smart Charger pops up on the list. Click on it, and goes straight into update mode. Click on Update. It starts to update with the LEDs still flashing. As soon as it reaches 95%, a message pops up, "Update Failed...B13....."
I seem to have the same issue as in the Video above
Something tripped in my Van and I think the charger tripped the circuit breaker
After a few tries at powering off and on again the Charger started working and connecting with Victron app said Update required but I cannot update.
To save my batteries dying completely down to 11.9V now as dark Northern English winter so solar not helping.
Will try tip above from @Joanbr regarding removing device from Victron App
In the interim I will wire in another charger to get things moving and stop batteries being injured
This is all in a Van build BTW
Thanks for reading
I have an 12/25 (3) and experienced exactly the same problem. I removed the device, tried to restart is several times but it didn't update and the lights kept flashing.
When I opened the app and the device connected it states: current version: none. Looks like a bug? The output ports all generate a 12V signal so hardware looks oke?
I was suggested to try another phone. First I tried another Android and failed too. Then I installed the app on an iPhone X and the update was completed without a problem.
So if you have this bug with an Android phone, try it with an iPhone!
Hello,
May I ask what kind of Android phones did you experience this problem with?
For some background information:
The fact that VictronConnect is reporting "none" as current version is actually expected and correct behavior as the charger does not contain a valid application firmware, only a so called bootloader (used to receive new application firmware).
Kind regards,
Thiemo van Engelen
