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sv-the-dream avatar image
sv-the-dream asked

Multiplus temperature alarm

Multiplus 12/3000/120-16 230/240V with firmware update 2609469

Firmware Chip number 2609408.VFD


Since installing this firmware update in March 2020 whenever the Multiplus is in Absorption mode (connected to shore power) we get repeatedly temperature alarms (light flashes on the front panel and warning message is displayed on GX Color Control device).

We only get these alarms during Absorption mode, once it switches to Float mode the alarms stop regardless of the load.


These alarms are becoming more recurrent to the point where they seem to appear every 2 min.


Is it possible to roll back to the previous firmware or is there a new firmware available that solves this issue?


temperature
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2 Answers
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @SV The Dream

currently there is a newer firmware available, 474

also, 459 is available on dropbox.

I'll send both to your email, so you can first try the newest.

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sv-the-dream avatar image sv-the-dream commented ·

Hi Thanks for the prompt reply, will give the new firmware a try.

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sv-the-dream avatar image
sv-the-dream answered ·

firmware update has fixed the problem

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

That's great to hear!

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