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rainerwoll avatar image
rainerwoll asked

Venus GX hangs on boot - stage 3 - How to solve?

Hello,

since november I got no values from my venus GX in VRM portal. Yesterday I visit my weekend home, where the venux GX is installed.

I can not connect to the device any more. I saw that the Venux GX hangs on stage 3 in the boot process (green led ligths up permanently. There is no WiFi and not Ethernet access posible.

Is there a procedure to flash the device new?

Or what can I do to solve this?

Regards,
Rainer

Venus GX - VGX
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3 Answers
rainerwoll avatar image
rainerwoll answered ·

For everyone having the same problem: I reflash procedure for a venus GX is on the victron developer site: https://github.com/victronenergy/venus/wiki/bbb-user-instructions

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Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @RainerWoll

You can try this procedure:

https://www.victronenergy.com/live/ccgx:firmware_updating_pre_v2_00


if that doesn't help, please contact your dealer for a replacement.

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rainerwoll avatar image rainerwoll commented ·

Hi Daniel,

hm, the Venus have no buttons, so how to go on?

I have found this :

https://community.victronenergy.com/questions/18359/venus-not-reachable-mistake-modifying-etcdbus-1sys.html

but the procedure was not so clear to me. I don't now what Image to use etc.

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Stefanie (Victron Energy Staff) avatar image
Stefanie (Victron Energy Staff) answered ·

Hi Rainer,

not sure if this is of any help, but as a first step you could try to factory reset factory reset network settings and then keep fingers crossed that it will start up.

AFAIK there is no way for the Venus GX to boot from a flash device like USB or SD card.


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rainerwoll avatar image rainerwoll commented ·

Hi Stefanie,

I have already tried this with no success.

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