question

jaywolfe avatar image
jaywolfe asked

victron configure 3 error wont load my system settings not enough information...

Hi,

My system is in a motorhome, quattro , connected using a ccgx and 2 lithium smart batteries , with theVictron VE bus BMS

I have updated my quattro to the lastest firmware using my mk3 usk and android phone and victron connect app.(so i can access setting on the move if required)

This re sets the inverters settings so i needed to re-do them. I did what i could using the connect app.

I can do all the settings via the app except assistants.

So my CCGX is showing No BMS ERROR

I need to run the BMS assistent for my VICTRON smart Lithium batteries. This is by default not loaded so i went onto my Victron VRM portal , downloaded the Quattro settings as normal but VE confgure will not open the file giving the following error


The file does not contain all required information. (file probably created with an older version of the Venus.OS)


Everything is up-to date.. Ve config 3 , the CCGX and the Quattro But i need to bms assistant to be running and if i can't open vic config 3 i cant add the assistant.

I tried uploading my old saved file but the CCGX / Quattro wouldnt accept it ,

Is there something i am missing should i be downloading the inverter settings via the vrm with the bms or batteries discconnected? or is the fact that i updated the inverter settings via the connect app mean i now have no access via ve config 3 ?


Your help would be appreciated.

JAY


MultiPlus Quattro Inverter ChargerVRMve.bus bms
1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

jaywolfe avatar image jaywolfe commented ·

Ok I I have rolled my ccgx into a newer firmwire. It wasnt working on the latest.

I will try tommorow with the make usb and take my laptop so I can plug in direct

0 Likes 0 ·
3 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Why you don't use the MK3 with your laptop to connect VE.config directly to the Quattro?

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

jaywolfe avatar image jaywolfe commented ·

Thankyou. I will try this tommorow and report back. My laptop wasnt available at the time

0 Likes 0 ·
jaywolfe avatar image
jaywolfe answered ·

Update.

I seem to have managed to load the assistant.

Bizarrely my laptop could not find the com port for the usbmk3 ?

So going foward it would like to know possible fixes for this.

I reinstalled the update via my phone and the mk3usb then re downloaded the settings to the laptop via the vrm portal and this time it worked .

Can anyone help with troubleshooting the laptop failing to find the mk3usb ? Running on windows 10.


Jay

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

Maybe you have to install the driver manually.
https://docs.victronenergy.com/veconfigure.html#i-am-having-connection-issues

0 Likes 0 ·
rhillebrand avatar image
rhillebrand answered ·

I Buy a 3x newone Multiplus 2 5kva 70A

and a Octo GX , is sync in VRM an direct over ip accessable.


I download the Config File , want open in VE.Configure but the its fails with


Port Selection

Fake Target from file

*.*rvsc

== than

The File does not contain all required information

"File probably created with an older version of the Venus.OS)



???????????????????????

it is possible that the device multiplus 2 need ready to setup the assistant with mk3 usb cable and after the assistant is down than it works, but fore use a firmware without assistent activate i need again this mk3 usb cable ?


och menno why u dont put networks ports on every device ......................


Produkt MultiPlus-II 48/5000/70-48

Firmware-Version 470

Letzte Verbindung vor 36 Minuten

Product-ID 2623

VE.Bus-Verbindung VE.Bus

Hardware-Konfiguration Single unit

Geräteinstanz 261











5 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

The lastest FW is 478. To update the FW you need a MK3 Interface.

Just double click on the downloaded file that should open VE.config automatically.

0 Likes 0 ·
rhillebrand avatar image rhillebrand Matthias Lange - DE ♦ commented ·

Please answer the following questions:


Does VE.Configure 3 have to open the remote config file that I downloaded from VRM? (Firmware 470)


Is there a version of VE.Configure 3 with which config files can also be opened with Fireware 470?


Is there a possibility that I can use the Mulitplus without VE.Configure3 Can set AC limit to 10A and set DC charge to 15A?


a Double Click on Both OS Windows 7 and Linux its the same =

The File does not contain all required information

"File probably created with an older version of the Venus.OS)

0 Likes 0 ·
rhillebrand avatar image rhillebrand rhillebrand commented ·

max-ac-in-over-octo-gx.png

in this Case the multiplus2 load my battery with max 2300W , because he is limit on AC in or ?

0 Likes 0 ·
max-ac-in-over-octo-gx.png (37.9 KiB)
Show more comments