question

alistair-hutten avatar image
alistair-hutten asked

where to download firmware for Multiplus 48v 5000 inverter

currently don't have access to AC PV sourcing / linking assistant I believe it is because my unit is behind on firmware,

previously was DC linking a sepparate 3rd party MPPT controler to the batteries, however have a SMA Sunny boy inverter ready to wire in but can't until i get this firmware


where can i download the updated firmware that supports PV shift power control from?

also all of the labels and stickers I've put details below.


Sicker on bottom compartment where all the terminals are, on the right hand wall

  • PMP 48/5000
  • 2021070637
  • HQ1522A89AE

Sicker in top compartment where the main board is, on the left hand side

  • PMP485021010
  • HQ1522A89AE
  • Multiplus 48/5000/70-100 230v

Label on top of mainboard

  • QM455CTR15200391

Label on a chip on the mainboard

  • 2624158.HEX


MultiPlus Quattro Inverter Chargerfirmware update
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1 Answer
JohnC avatar image
JohnC answered ·

Hi @Alistair Hutten

The last number you posted is the important one. The 2624 is your mainboard identifier, the 158 the firmware it came with.

465 is the latest firmware, so the file you're looking for is 2624465.vff

You'll find it here: https://professional.victronenergy.com/

You'll need to sign in, but that shouldn't be difficult. Look in Firmware > VE.Bus section.

Good luck.

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Warwick Bruce Chapman avatar image Warwick Bruce Chapman commented ·

I think 467 is the latest @JohnC.

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alistair-hutten avatar image alistair-hutten commented ·

thank you so much for your help everyone, however I'm still confused and can't find the particular fireware number 262465. the closest one i can find is 262469

  1. signed up for the professional.victronenery.com
  2. found the firmware section
  3. navigated to the VE.Bus (Multis, Inverters, Quantros)
  4. navigated to the 26 - 230VAC Products with large processor
  5. navigated to the 400 - assistant firewares
  6. find firmware that starts with 2624***.* which only find two that match
    • 2624469.vff
    • 2624459.vff


Not certain why i'm not seeing the version everyone is talking about? But can i assume the ones i've found will work?


thank you so much for everyones else, so appreciate it.


Regards

Alistair

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