I have a BMV-700 and a Bluetooth VE direct smart dongle. I plugged the dongle into the BMV, and held the reset button; the dongle began alternately flashing the red/blue lights. I connected to the dongle with my iPhone using Victron Connect, and followed the prompts for updating the dongle firmware. I also connected my computer to the BMV with a USB/VE direct cable and updated the BMV's firmware. With the dongle plugged into the BMV, I saw both red and blue lights on solid. Using my iPhone's VC app I see the dongle appear, and I can connect to it, at which point the red light goes out. In the VC app I can see options about the dongle - change pin code, rename et cetera, but I cannot see any information about the BMV that the dongle is plugged into.
I reset the PIN on the dongle, made sure that all firmware was updated (including the VC app) and tried holding the dongle's button while unplugged, plugging it into the BMV, and repeating the setup process. I was never able to access anything more than the dongle's settings in VC.
I appreciate any suggestions or advice. The dongle was purchased used - perhaps it is faulty? The BMV was purchased new, and has never been used with a smart dongle before. I checked the BMV manual looking for any settings I needed to change to allow interfacing with the dongle, but I found none.
