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I have two Color Control GX's, both connected to internet via cable to a switch.
Both was set up with automatic check and install new version firmware
For a couple off months ago one of them did not reboot after the firmware was installed(ver 2.20).
The same happened when 2.22 was installed.
In both cases I had to restart the Color Control GX manually.
Have anybody else experienced this problem?
Hi Johniss,
Are you saying that the firmware downloaded, but the unit didn’t automatically install it and restart in the new version?
Hi @johniss, can you confirm that it happened to the same unit twice, and the other one updated fine every time?
And, was it still operational on the old firmware? Or stuck somewhere in the reboot process?
Hi John, in the last firnware update, v2.23, the the watchdog s enabled earlier in the bootprocess of the ccgx. I think it will solve the issue.
If it doesnt, and the same devices keeps not booting now and then, then pls contact your dealer for a replacement.
