question

svtti123 avatar image
svtti123 asked

bmv update

installed a bmv 712 connected to Victron app and shows the 712 in the device list after selecting the 712 a update screen pops up

but when I hit update nothing happens apps stays on update screen locks up phone .I use the same phone with all my mppt controllers and it works fine including battery sense.

just to be sure I tried the bmv-712 on another phone and same thing happens.

and ideas ? hope not doa.







BMV Battery Monitor
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2 Answers
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi, thank you for reporting. Solved, VictronConnect v5.15 is coming. See:

https://community.victronenergy.com/questions/36168/victron-connect-v514-update-issue.html

our apologies for inconvenience caused!

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Jim avatar image
Jim answered ·

Just updated my 712 and now it will not pair I had no problems before updating.

I installed the 5.36onto my android and then the problem began. I have gone through the steps Victron has suggested with no positive results.

My phone will find the 712 but will not pair I have used 0000 / 1234 and have not changed those since I bought it.

Any suggestions?

Jim

jmashin@yahoo.com

4 comments
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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·

Hi, have you tried 6 zeros? 4 is not right.

If that doesn't help, please let us me what steps you took already. Thanks! Matthijs

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Jim avatar image Jim mvader (Victron Energy) ♦♦ commented ·

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jmashin72 answered · 1 minute ago


6 zeros work. I have the 712 paired but the app will not find it. I have done a search typing in the Smartbmv hq2020tv4qw no luck.

Ideas?

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1612890166252.png (1.5 KiB)
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