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maha avatar image
maha asked

Grid assist failure

Hello!

I have 2 MultiGrids 48/3000 in parallel mode in a 1-phase ESS-system.

ESS is configured:

Limit inverter power "ON"

Max. Inverter power: "4800W"


When the loads are bigger than 4000W the power over that comes from the grid and not from the MultiGrids. It seems that it is impossible to use more then 2000W at the AC-out of one MultiGrid ?! The temperature in the room where they work is +20°.


What can I do to get more power from the MultiGrids?


Best regards

Manfred

ESS
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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·

I have seen your question here and have more information about what you are seeing. A Victron technician should have contacted you.

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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·

I have seen your question and have more information about what you are seeing. A Victron technician will be in contact with you.

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1 Answer
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi Manfred, it’s a software bug in the MultiPlus/Quattro firmware. We expect to have resolved in a few weeks.

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maha avatar image maha commented ·

Thank you for that information! Is it possible that I get a notice when the new software is available?

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