This site is now in read-only archive mode. Please move all discussion, and create a new account at the new Victron Community site.
I am in the process of changing fro AGM to Li-ion batteries using VE Configure 3. When I select Li-ion as the battery type a panel appears stating that Li-ion batteries "(Also require an Assistant)"
When I go to the Assistants Tab the screen shows "The firmware in the device does not support Assistants"
Which device?
the Quattro 12/5000/22-2x75 (product ID 2633) ? which has firmware 155, or
the CCGX which has V2.33
p will be gratefully received.
Hi Tony. It's referring to the Quattro, that's what VE.Config does and where assistants go. 155 is somewhat dated, and if you upgraded would likely find yourself up in the 46x range somewhere, and may not even need assistants?
Been a fair bit happening with this stuff recently, and I'm not familiar enough personally. Maybe start here and work along: https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products
Your first priorities might be to confirm the suitability of your model and determine the kit you need to carry it out.
Thanks for taking the time to answer my question
