question

rainer2407 avatar image
rainer2407 asked

Is it possible to extend the Victron warranty to 10 years?

I want to build a 9,6 KWh storage with: Pylontec us2000 plus and Victron Multiplus 2 (3000 / 48 V) ... together with: Energy Meter ET340 and Color Control GX.


I'd get 300 Euro per KWh by a "city energy storage promotion program", if there is a 10 year warranty. (time worth warranty)


Does anybody know if Victron grants such a warranty? I know that Pylontec (the battery) does it. :)


The crucial point is that the whole storage system (incl. all components) have to grant such a 10 years warranty.


Multiplus-IIPylontech
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2 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Normalerweise hat man 5 Jahre Garantie, aber man kann sich 5 extra Jahre dazu kaufen für 10% des Nettopreises.


Normally you have a 5 year warranty but you can buy 5 extra years for 10% on the net price. You must let your supplier know when you purchase the equipment so the extended warranty can be logged with Victron.


https://www.victronenergy.com/information/pricelist


ve-warranty.jpg (24.8 KiB)
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stconseil avatar image
stconseil answered ·

Hi Matthias,
The supplier didn't propose the warranty extension to 10 years. How can I order it ?
Thanks a lot.

Stephane

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