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hatold avatar image
hatold asked

Multiplus 3000 not communicating with MK3

The multiplus is version 27 , have changed cables all of which are victron , have used 3 different windows laptops but in VE Connect it says device not found , with VEConfigure it does not find a comport when charging from shore power it only charges the lithium batteries to 14 volts and the solar only charges it to 13.6 although the mppt 150 is on setting 7 which is suppose to be the lithium setting

MK3
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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Hatold,

The troubleshooting steps for connecting the MK3 to a Multi are listed here:

https://docs.victronenergy.com/veconfigure.html#troubleshooting

Please follow those from the beginning again, and then report then back the point of success or failure.

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hatold avatar image
hatold answered ·

Bought another MK3and problem solved

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