question

szdan avatar image
szdan asked

EV Charging station not working in Auto mode

Hi all.

What logs or what can be checked why the charging station is 'waiting for sun' while batteries are fully charged and sun is sufficient?

Charger is on AC out and not limited by any setting. Sometimes the automatic feature works but today for example it was just sitting on waiting for sun, not waiting to start or other state.

EDIT: We know sun is sufficient because going on manual it could charge above 6A no problem only from sun.

ev charging station
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is it updated to the latest firmware?

can you share a video of the main webpage of the evcs while this is happening?

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szdan avatar image szdan Lucian Popescu (Victron Energy Staff) ♦♦ commented ·
SmartSolar MPPT RS 450/200 A111

0279124 HQ2236KWK9Z

v1.16 v1.16 Up to date
Cerbo GX C00A

HQ2244VJZM2

v3.41 v3.41 Up to date
EVCS-HQ23014XUUC EV Charging Station 32A C025

HQ23014XUUC

v1.29 v1.29 Up to date


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szdan avatar image szdan Lucian Popescu (Victron Energy Staff) ♦♦ commented ·

Hi @Lucian Popescu (Victron Energy Staff) . Yes, all firmware updated.

I am not at the customers location. They are in Sibiu. Have only VRM access. If necessary I can get him to leave a remote screen session open.

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szdan answered ·

Turned out to be communication error between Cerbo and EVCS. For those unaware since last update there is a way now to take remote console of charging station from Device List. Thanks Lucian Popescu for showing me this!

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