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Just installed a Multiplus 24/3000 and have powered up the system on a few short times to determine the status and resolve the faults. I do have the mutiplus on with com unplugged but the battery switch is off so NO power to the battery. Yet have turned on the BMS switch many times to determine system status. One being had to load the BMS app. Then reset and got this when I checked the battery via the blue tooth app. How would I go about clearing this fault and any idea how this would occur ?
Hi @BootScootin
Did you have contact with your dealer / distributor about this yet? That is the route to follow if you find a defect in a product.
Yes and resolved the problem
Thx for the followup
Thanks for the update, was it a hardware error or something else?
As It turned out the battery was discharged too low
Solution was to charge it properly
All faults cleared and now it functions properly well within spec
