question

Hi @Alexandra , @Guy Stewart (Victron Community Manager)

Thanks for your response, although I don't know what to say/understand from this...
Again, no offense, but your affirmation puts Victron on a delicate light / position.
One can understand that Victron, by itself, will not involve in such activities if it's not coming from someone who is willing to do it for free... Which is odd, because like I've said, the competition is not sleeping.
I understand, the quality and robustness of Victron products were / are selling the products by themself. But since a time now, I believe that it is not / will not be enough.
More and more interesting products on the market with more and more interesting ideas implemented, with more and more reliable and modern technologies.
I don't want to start here a flame between old and new, LF vs. HF inverters and so on, but the growth of modern and reliable technology involved and, more of that, the economy of things, will soon render the LF obsolete.
This is why Victron started to move towards HF, but, hey, two years(!) have passed since HF introduction on Victron products and nothing new... Only a variation / different packaging of a two year old product this year...
You will say that Multi HS19 is a new thing, but it was clearly seen that it only has a demo firmware inside which scrolls some information on a LCD display, information of an increased Solar production on its trackers, trackers that had nothing connected to them. Come on...
One can get the feeling that the Victron products are lagging behind, while the competition is making circles around...
Even from software point of view this lagging feeling is present...
Don't get me wrong, I don't say that nothing is happening, some good things are happening, but then again, anyone that knows his/her way around Github, can see on projects' "Activity" that sometimes days and days are passing by and only a few lines of code are changing.
One new feature is introduced and soon a patch is coming up to fix some errors introduced by the new feature... Really?
OK, rant over, because I've also seen that some people are quite sensitive here to criticism, take things personally instead of taking them from a constructive perspective and tend to make use of an excessive censorship.
Anyway, I truly hope that I am wrong, but will see what future reserve for all of us in a few years...
I personally really like my Multi RS and I truly believe that it's a really well built piece of hardware, but to be honest, from software point of view, sometimes I am afraid of installing new features / firmware because I get the feeling that the old things will not function like before.
But that's only me...
Alex