This site is now in read-only archive mode. Please move all discussion, and create a new account at the new Victron Community site.
Have an Easysolar 2 GX. Up until a fortnight ago VRM was working well. It has ceased providing real time data. Can only see solar output. & voltage using Victron Connect. I have reinstalled VRM from Play Store & also rebooted GX without success. Not sure what else I can do.
Can you make a local connection to the gx thru wifi or ethernet (gx ip adres) If so you can set/check 2 way communication in the remote console under settings - vrm
I'm observing the forum for this questions since about 2 weeks now, as I also had such a strange behaviour. Also some other guys asked for this problem, so I'm more and more sure that this might not be a local, individual problem any more.
In my case the VRM real time data just stopped by a sudden after month of not changing anything on the system and running without any problems.
What you can try is, to power cycle your GX device, mean disconnect DC & AC power completely and wait for 10s or so and then restart the system. This helped me the second time I faced such a problem the last two weeks.
The first time only a VenusOS firmware update (from 3.30 to 3.32) helped to solve the problem.
Rebooted GX and was able to get today info through so will see what happens tomorrow. Thankyou
@Beenak is realtime updates under settings in VRM still enabled? On odd occasions when a GX device becomes "overloaded", it will disable the realtime updates with a warning. I have found this on my CCGX and exceptionally on my two Cerbos, particularly those with the older processor versions.
Switched real-time updates off / on after rebooting GX & now have data updating. Still trying to understand why it happened in the first place. Thankyou for your help.
I'm using a Raspberry PI4 that is more powerfull then the original Cerbo, as far as I know. And I never had such issues till some weeks ago. With no obvious reason.
So the problem solving 101 question is what has changed? VRM updates, the app itself or something local to the user? Also why are there not many more similar reports if VRM is the common factor? (Maybe realtime updates are not that commonly used) I will also explore logging directly into VRM, not using the app to see if it works from another PC)
Are people testing the Gui2 beta versions. Gui2 has a higher cpu load, therefore if you have an older GX device, lots of connected devices, running Node Red or custom/third party scripts then Gui2 may push you cpu load over the limit at which the GX device turns off real time updates.
