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abeness avatar image
abeness asked

BMV-712 historical data is inaccurate in latest FW

I recently upgraded my battery box, and reset my BMV-712 (FW 4.16, latest) historical data for the new prismatic cells. I then ran an inverter test with 1500W heat gun to see how it went (great; approx. 136A draw). Unfortunately, I neglected to save live screenshots at the time, and I was disappointed to discover on attempting to view the Trends data later, that a full day covering the period I wanted to explore, had been lost from history:

bmv-712-historical-data-loss1.png

bmv-712-historical-data-loss2.png

I subsequently ran another test on Friday eve over the course of an hour, with several rounds of ~300-ish and 600-ish watt draws, and saved live screenshots. I then returned tonight to review the trend over time, and discovered that the historical data shows a completely different curve than I had saved at the time:

Live:

bmv-712-live-on-date1.png

bmv-712-live2-on-date1.png

Historical, and wholly inaccurate:

bmv-712-historical-on-date1.png

This seems to be a FW bug in 4.16, as I don't remember such wildly inaccurate data in the past. I'm using VictronConnect 6.07, latest for iOS. I created a service report, but it is not human-readable. How best to report this to the developers? Surely not only through a local dealer.

BMV Battery MonitorVictronConnect
bmv-712-historical-data-loss1.png (98.0 KiB)
bmv-712-historical-data-loss2.png (93.9 KiB)
bmv-712-live-on-date1.png (102.2 KiB)
bmv-712-live2-on-date1.png (100.6 KiB)
bmv-712-historical-on-date1.png (92.3 KiB)
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abeness avatar image abeness commented ·
Sorry, it seems that the image size editor does not work. I had set all of these to 300px wide before posting. One for the forum developers.
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Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Hi @abeness

You can attach the service report to a comment or answer here.

It would be really helpful when you can create a service report each day for a few days and post them here.

Kind regards,

Thiemo van Engelen

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abeness avatar image abeness Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Thanks, Thiemo. Adding the report from June 22 from iOS, one from just now on macOS, and will do some additional tests this week with "high" draw. Normally our usage is below 10A for charging laptops and phones.

I noticed that the Trends data did not reset when I reset History, and it goes all the way back to May 6. There doesn't seem to be any way to reset that. (I would have expected that to reset with History.)

questions299491_service_reports01.zip

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questions299491-service-reports01.zip (925.4 KiB)
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Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Hi @abeness

In the days around the 1500W load test, was the battery monitor disconnected for approx a day? The data does indicate that it is missing a full day somewhere between 17th june 9:53 pm and 20th june 0:22 am.

Kind regards,

Thiemo van Engelen

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abeness avatar image abeness Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Hi, @Thiemo van Engelen (Victron Energy staff)

Yes, the BMV was indeed disconnected for some time while I upgraded my DIY build and replaced the battery, I believe June 18-19, but I didn't record precisely. It is the period late June 19 into June 20 that I was surprised to miss, after BMV reconnection. It is possible that I overestimated the extent of the missing period.

It is the period between June 20 00:22 and June 20 01:41:39 that included the 1500W load test, that appears to have been lost.

Thanks for adding the averaging details in your other post (Answer section). Would you be able to expand on "as the data ages, it is averaged over an increasing period"? Specifically, what are the averaging change steps between 2 mins (1-second averaging) and the oldest data (30-min averaging)? That would help me better understand the limits of review. Yes, I'm a data geek. ;-)

I'm preparing to add VRM with Venus OS on a Raspberry Pi; I understand this will offer much better logging for later review.

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2 Answers
kevgermany avatar image
kevgermany answered ·

I'll pass it on for you.

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abeness avatar image abeness commented ·
Thank you!
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Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @abeness

Thank you for the service reports. We are still investigating, but they do seem to hint in an error somewhere in the software, which might explain the day of testing that was lost.

Then regarding all the other charts. The loss in precision is indeed caused by averaging that is done to limit the number of samples for older data. The most recent 2 minutes is stored with an interval of 1 second, but as the data ages, it is averaged over an increasing period. The oldest data has an averaging period of 30 minutes. So a test of a few minutes will not show up anymore in that data.

Kind regards,

Thiemo van Engelen

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