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jameswarnes avatar image
jameswarnes asked

No PUK Code on the side label on Orion-Tr Smart 12/12-30A

There's no PUK code on the side label on an Orion-Tr Smart 12/12-30A I bought a couple of years ago. I have a new phone and unlike all my other victron devices it won't pair with default 000000 or any of the 6 digits pins I normally set myself. No idea what it's set to.

orion-tr smart
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2 Answers
kevgermany avatar image
kevgermany answered ·

Can you use your old phone to reset it to 000000?

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jameswarnes avatar image jameswarnes commented ·
No, I no longer have access to that phone.
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kevgermany avatar image kevgermany ♦♦ jameswarnes commented ·
I've passed this on to Victron for you.
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Justin Cook avatar image
Justin Cook answered ·

Have you looked on both sides? Most of the Orion-Tr Smarts that I've seen have labels on each side - the right side usually has the SN and PN, while the left side will have the SN and PUK

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