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geovictron avatar image
geovictron asked

IP65 Charger 24v/13A firmware (3.25) update stuck at 93%

Hi,

My charger always asks for updating the firmware.

I tried multiple times, android phone, iphone, android tablet, ipad - nothing works, all of them get stuck at 93%.


I exported the log from the latest trial on the ipad but no idea where to upload here.

firmware update
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geovictron answered ·

Ok, if anyone can help, here's the log. Thank you.

VictronConnect_report.log


victronconnect-report.log (16.9 KiB)
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Martin (Victron Energy) avatar image Martin (Victron Energy) ♦♦ commented ·
Hi @GeoVictron, we will analyze the report and come back to this.
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geovictron avatar image geovictron Martin (Victron Energy) ♦♦ commented ·

Hi, sorry to come back on this, but is there any way in which I can use the charger until I get a solution to the firmware problem?

Will the charger not charge at all, if connected to battery?

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