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Diogo Baptista asked

"Temperature Alarm" Quattro 48/10000

New equipment installed 2 x Quattro 48/10000

Firmware updated to V510

When the installation starts, the Master with around 2000W of load, the Temperature led start and turns off.

After a few moments, the inverter restarts normally.


Any suggestions to try to solve this problem?

Thanks


MultiPlus Quattro Inverter ChargerTemperature Alarm
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Paul B avatar image Paul B commented ·
have you tried one unit at a time.

I presume you have set them up in parallel so try them one at a time and see if the same issue occurs but only in one unit.


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Diogo Baptista avatar image Diogo Baptista Paul B commented ·
The system is in pararel. We tested each unit individually and only one is giving the temperature error.
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Diogo Baptista answered ·
I already do this and check all the connectors.


I will do a RMA to this equipment!


Thank you for your help.

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