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smueff1970 avatar image
smueff1970 asked

VM-3P75CT dead after update

Hi,

i got a fresh VM-3P75CT.

I wanted configure it via victronconnect app. and it shows there is a new update needed. i tried to update and it was failed. i tried again and it was failed. the third attempt got stuck at 24%. and that was is. now i see the VM-3P75CT in the overview of the victronconnect app but if i click on it its circled for hours. no way. power off and on. the led is flashing green and red.

is there a way to recover or back to victron ?

thanks

Thomas

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Alexandra avatar image
Alexandra answered ·

@smueff1970

Have you tried any of the other methods to connect for the firmware update?

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smueff1970 avatar image smueff1970 commented ·

No, i have no internet connection on that place. ve.can is also dead. the device is not found in the gx device.

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