question

nigel-t avatar image
nigel-t asked

Victron connect not functioning on android phone

3 phase 10kva quattros. Successfully did this on my phone a few months ago. Problems today.

Phone connects and sees 3 units. But when it goes to configure, and inverter flashes the lights but there is no way to confirm on the phone. See picture.

I've deleted and reloaded VC1000003528.jpg

VictronConnect
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Alexandra avatar image Alexandra ♦ commented ·

@NIgel T

Are they already configured and you are trying to change them?
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nigel-t avatar image nigel-t Alexandra ♦ commented ·
No they're brand new.

Just managed to get them started by using VE.BUS System Configurator.


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2 Answers
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kevgermany answered ·

@NIgel T

See comments and response from @Guy Stewart (Victron Community Manager)

If possible, please try again with a different phone or tablet. Thanks. It would help a lot if you can let us know the result.

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nigel-t avatar image nigel-t commented ·
OK will try. Before I got to that screen, the steps before had the 'accept' buttons partially visible.

Just to try things, and with the 3 inverters disconnected from loads, I selected parallel rather than 3-phase, just the one button marked 'master'. Once pressed, no more options were available.

Nigel.

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kevgermany avatar image
kevgermany answered ·

@Guy Stewart (Victron Community Manager)

Is this another example of a truncated screen?

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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·
Perhaps, I'll add this bug to the other ticket where buttons are drawn off screen on some devices.
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