Hi community,
I have done some searching without finding definitive answers. I build vans and one of my customers is having an issue with their Multiplus-II 12/3000/120.
On their 1 month road trip the issue occurred twice - when trying to turn the unit on using the APP they cannot get past the "initialising" phase and the unit stays off. As I found in a different post, disconnecting the power and cycling through a maze of different patterns is the "solution." Having tried this it largely is ineffective. The only cure I have found is to wait at least thirty minutes with the electrical system off before it "randomly" fires up. This solution is pretty unacceptable for me.
Products in the van are 2x Lithium 100ah victron batteries with the Victron VE.Bus BMS V2.
Any help with the issue is greatly appreciated, additionally perhaps the unit is just faulty?
Thanks!
Charlie