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sebswe avatar image
sebswe asked

VictronConnect 6.00 for Windows only 64-bit?

Hi, I have VictronConnect installed on a PC with Windows 10 Pro 22H2 and version 19045.4170. It is a 32 bit version. After automatic upgrade to version 6.00 VictronConnect no longer starts.

Instead a blue sign with the text: "This app can´t run on your PC. To find a version for your PC, check with the software publisher".

I think that the version that i was automatically upgraded to is a 64-bit version that is not compatible with my operating system version.

If so is there a 32-bit version of 6.00? If there is no 32-bit version available there should be no automatic update from 5.106.

Best regards

S-E


VictronConnect
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

Win 10 is still available as 32bit version?! I thought 32bit is already dead for a decade or so.

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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

@sebswe

Thanks for reporting. VictronConnect 6.00 indeed isn't supporting Windows 10 32bit anymore.
Same as me the developer wasn't aware that there still is a 32bit Windows 10 Version available.

There will be a VictronConnect Version 5.107 in a few days that will block updating to 6.00 on 32bit systems.

For now you only can install 5.106 and cancel the update on each start.

https://www.victronenergy.com/support-and-downloads/software

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solsystem answered ·

I have a similar problem with Victron Connect on my Mac after recent firmware update? The app launches but fails to see my charge controller, hopefully this will be resolved soon.

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

Sounds like a totally different problem and you already started your own question.

https://community.victronenergy.com/questions/269227/mppt-charge-controller-not-seen-after-v-60-fw-upda.html

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