question

jan-bolecky avatar image
jan-bolecky asked

Venus gx stuck on boot?

After some tinkering with system (multiple ON/OFFs) the venus gx stopped working no internet connection or wifi. Led on venus gx stuck on RED at all times.

I tried:

-Unplugging everything from venus and resetting.

Reflashing with these instructions

https://github.com/victronenergy/venus/wiki/bbb-user-instructions
but with no success. Is there any different approach how to adress this probelm ?
Thank you

Venus GX - VGX
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nickdb avatar image nickdb ♦♦ commented ·
What did you use to write the image to the SD? Most common issues are the SD/USB not booting.
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jan-bolecky avatar image jan-bolecky nickdb ♦♦ commented ·

I used win32diskimager according the instructions in the link.

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nickdb avatar image nickdb ♦♦ jan-bolecky commented ·
Maybe try with Balina Etcher, it is the other one mentioned in the Cerbo docs.
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jan-bolecky avatar image jan-bolecky nickdb ♦♦ commented ·
Tried balena etcher just now, no success.
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1 Answer
Paul B avatar image
Paul B answered ·

sounds like its been turned off when its doing a fw update, and its system is now not loadable, so its bricked.

if its under 5 years old then please contact whoever you purchased it from for a repair or replacement.

If its going to be replaced then ask them if you can upgrade to a cerbo GX for a small difference.

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jan-bolecky avatar image jan-bolecky commented ·
I have fw updates set to manual so its very unlikely that it was doing update. It is 6-7years old so i doubt any warranty is possible.
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