question

mp2nz avatar image
mp2nz asked

SmartShunt 500A IP65 - Not showing in VRM

I have a Multiplus II 48/5000 GX, with a Smart Solar MPPT connected to the GX via a ve.direct to USB adaptor. I have now added a SmartShunt with the ve.direct connected to the GX ve.direct plug via a female to female adaptor cable.

My issue is that the SmartShunt does not show up on VRM. When I check the device list it is not present either. However, when I click on the update firmware of connected devices, I can see the SmartShunt there. I was also able to update the firmware via the GX and later confirmed that the firmware was indeed updated via VictronConnect on my phone.

Thus the data connection between the GX and the SmartShunt is functional in both directions. However it still does not show up as I think it should.

Does anyone have any ideas what more could be done to get the correct functionality?

Multiplus-IIVRMSmartShunt
5 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Alexandra avatar image Alexandra ♦ commented ·

@mp2nz

An interesting one for sure.

Have you tried swapping the ve direct cable between the mppt and the shunt?


0 Likes 0 ·
Show more comments
Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ commented ·
Hi @mp2nz

What is the Venus OS firmware version running on the GX?

Kind regards,

Thiemo van Engelen

0 Likes 0 ·
Show more comments
1 Answer
mp2nz avatar image
mp2nz answered ·

I suspect it may be the same as this thread. https://community.victronenergy.com/questions/227901/cerbo-gx-not-connecting-to-ip65-smart-shunt.html

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.