question

dgmar-ni avatar image
dgmar-ni asked

MPPT 450/100 not giving power in Solar 2

Good day,

The controller in the system is giving power only in Solar 1:

1707318689633.png

String #2 is OK no loosed connection or bad MC4 with the OC voltage OK. When the tring is connected there is no voltage at the port on solar 2.

Any help will be appreciatted.

MPPT SmartSolar
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2 Answers
bladerunnervf avatar image
bladerunnervf answered ·

Hi,

has solar 2 been working OK for a while and has just stopped working?

Do you get any output at different times of the day?

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dgmar-ni avatar image dgmar-ni commented ·

Hello @bladerunnervf,

The unit was running normally with the two solar ports. No, it doesn't give any output ay any time at all.

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bladerunnervf avatar image bladerunnervf commented ·

On the face of it, it sounds like a failure.

Is there any logging of status data or any error codes?

Can u get your installer to login and check it remotely?

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Alexandra avatar image Alexandra ♦ bladerunnervf commented ·

@dgmar_ni

You can check by connecting T1 string to T2 tracker. If it still does not work then the unit if faulty.

The other possibility is clamped on insulation. Happens alot more than you think.

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dgmar-ni avatar image dgmar-ni bladerunnervf commented ·
Hello @bladerunnervf ,


Remotely with Victron Connect I don't see error history I believe it must be seen on site from its display.

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bladerunnervf avatar image
bladerunnervf answered ·

problem with the MC4 connector at the panel?

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