question

jrocaberte avatar image
jrocaberte asked

VE Bus error 11: Relay test fault

I think the problem is the system in the Philippines is Line to Line, when is connected grid to AC in, there's voltage running in both terminal. Looking for a possible solution.

VE.Bus
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1 Answer
Alexandra avatar image
Alexandra answered ·

@jrocaberte

You are on the right track, it is wiring related.

There are some troubleshooting steps here.

But are you saying your grid is delta connection no neutral wire from grid?

3 comments
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jrocaberte avatar image jrocaberte commented ·

Yes, there's no neutral wire from the grid. I was looking at autotransformer, if adding this could solve the problem.

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Alexandra avatar image Alexandra ♦ jrocaberte commented ·
Victron inverter systems reference neutral. Unless you can create a neutral you can't connect to the grid. This has been discussed a few times on the forum.
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jrocaberte avatar image jrocaberte Alexandra ♦ commented ·
Autotransformer can solve that problem?
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