question

huang avatar image
huang asked

color control failed to start.

Power in is connected to 14VDC, 2A, but keeps restarting repeatedly at the initialization screen. 0473e533-e978-4108-804c-dbdc068c73e8.jpg

CCGX Color Control
0473e533-e978-4108-804c-dbdc068c73e8.jpg (210.9 KiB)
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ejrossouw avatar image ejrossouw commented ·

@huang Does this happen when only power is applied with no other devices connected? Ensure you use the VE.Bus connection with a standard quality RJ45 UTP cable.

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Alexandra avatar image
Alexandra answered ·

@huang

You can try recover/reset to factory it using an image on SD card. Also connect it to a larger power supply/ switch to a battery

https://www.victronenergy.com/media/pg/CCGX/en/reset-to-factory-defaults-procedure.html#UUID-7c1c6787-33d2-f12e-68cd-5bd85f3707dc

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