The CCGX is not seeing my dongle. i am running the latest firmware. is there a trick to this ?
asked
WIFI USB Dongle ASUS-N14 not found?
This wifi dongle is definitely supported from the current Venus version 2.33 and on.
It is on the list of supported wifi adapters here:
https://www.victronenergy.com/live/ccgx:start#internet_connectivity
I also have one connected right now in my shed.
It works immediately when plugged in.
The trick you might be looking for is that it does NOT work with all micro usb cables. Please look around your house for other micro usb cables you might have (to charge a phone or something else), and try them all.
This thinner one definitely did not work:
This thicker one definitely did:
Maybe this Wifi dongle is not supported? Victron isn't very clear on which aparters are supported and which are not, unfortunately... Trail and error, it seems.
https://community.victronenergy.com/questions/1295/currently-available-and-cost-efficient-usb-wifi-ad.html?childToView=1433#comment-1433
I have already replied to your question many months ago about a list of supported wifi adaptors.
The list is in the CCGX manual under "Internet connectivity - Wi-Fi USB dongle"
Is there something that could be more clear?
I will reply to this later. It's quite a story and I don't have the time to post it now. But I want to share it, so I will later on.
please dont forgrt to share, i have 2 sites with the same problem.
Have you tried replacing the cable as I suggested?
I have a similar problem with a site we installed late last week. I have updated the Firmware to Version 2.33, and have tried two different USB cable, one of which is a high quality product. Still unable to connect via the ASUS USB-N14 WiFi module.
Can we exchange the unit for something that is tried, tested and working please?
