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tronegeden avatar image
tronegeden asked

Remote VEConfigure: Error while querying configurable services

Hi everyone,

Today I failed to modify my EasySolr-II settings trough the VRM portal with remote VE.configure. Until today this process worked just fine.

For some reason which I don't understand I've got the following message "Remote VEConfigure: Error while querying configurable services"

The same result (failed to connect) if I try to check for firmware updates availability.

It's like there is a timeout if I try to connect.

3 or 4 days ago there I updated the system with the last update. I am afraid this could be a potential clue as I did not change any parameter recently.

Any clue

Thank you for your help

Regards

Philippe

VEConfigure 3
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jan2001 avatar image jan2001 commented ·

Here the same with Firmware Updates:1699905868076.png

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9 Answers
moon4r564574 avatar image
moon4r564574 answered ·

Hi, I get the same error message.

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Odd avatar image
Odd answered ·

same error here


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jleverf avatar image
jleverf answered ·

Getting the same thing here, on several units

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matthew-1 avatar image
matthew-1 answered ·

Same issue here, on every installation we have attempted.
Clearing browser cache and using different browsers has not made any difference.

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nesswill avatar image
nesswill answered ·
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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi All,

Thanks for reporting, I have urgently notified the developers.

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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi All,

This issue should now be resolved. Apologies for the inconvenience.

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nesswill avatar image nesswill commented ·
@Guy Stewart (Victron Community Manager)


All working for me thank you.

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Marian avatar image
Marian answered ·

Same error. I am installing new battery and need set charging in multi plus. I got error when try download config file over remote config.

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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·
Still now @Info ?

The bug was found and for me it is resolved.

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towatai avatar image towatai Guy Stewart (Victron Community Manager) ♦♦ commented ·
In "betavrm", the failure still exists!
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tronegeden avatar image
tronegeden answered ·

Things back to normal from now on. Thx to developers.

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