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mriehmer avatar image
mriehmer asked

VGR remote widget missing

I have a VICTRON System still monitored via the old GSM VICTRON GLOBAL REMOTE modem.

The System works fine and we get all data on the VRM Portal.

Now I need to review a setting in the VE Configure settings - however the widget for the VE conf settings is gone - no option to activate that setting. I have done a sending of the settings via SMS "VEconfig read". Returns SMS that all settings have been send - however nowhere on the VRM Portal to be found. Local VICTRON Agent just says I must upgrade to CERBO - which does not help now as the system is far away offgrid.

Anyone an idea what can be done - if VICTRON deleted that option or why is that not available?

VRM
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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·

Hi @mriehmer,

Apologies and thanks for reporting.

I will find out what has changed.

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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @mriehmer,

The VRM team has found the issue and fixed it.

Could you please try again and report back?

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mriehmer avatar image
mriehmer answered ·

Hi, Perfect, function is back. Appreciate the prompt response and assistance!! Regards from Namibia

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